Terms and Conditions

What information do we collect ?

  • We may collect information from you when you register on our site or fill out a form.
  • When ordering or registering on our site, as appropriate, you may be asked to enter your name and or your email address.


What do we use your information for ?

Any of the information we collect from you may be used in the following ways:

  • To personalise your experience
  • To send you the ordered gift voucher
  • To send you further marketing messages and or special offers
  • To improve customer service
  • To send periodic emails
  • To process transactions
  • To administer a promotion
 

Purchase; Payment and Refund Terms ?

  • All Purchases are made in Australian Dollars AUD.
  • All Gift vouchers must be fully paid for before being issued.
  • Refunds are not allowed as vouchers are issued electronically and cant be recalled.
  • Expired Vouchers cannot be used unless a Reactivation fee has been paid.
  • All upgrades must be paid before a upgrade flight can be booked.
  • If a Booking Flight is missed or less than 24hrs Notification is given then your voucher is forfeited. You can reactivate a forfeited Voucher by paying a reactivation fee.
  • If you have any queries please contact us to resolve.
  • If extra purchases are made by mistake then a refund is not a problem as long as we are advised the next business day. Please contact us.
  • If you change your mind within 24 hours a refund is allowed less a 15% booking fee.
 

Confirmation of Payment and flight booking times ?

  • Once you have completed your Payment a Gift voucher is emailed to you immediately, if you do not recieve one within 2 hrs please contact us, Also at the bottom of the gift voucher email will be a tax invoice.
  • Expired vouchers cannot be used unles a reactivation fee has been paid.
  • All Flight bookings are free of a booking charge if made online by yourself at http://www.booknow.jetflightsimulatorperth.com.au
  • Any manual flight bookings done by us attract a booking fee of $29.00 payable before the flight booking is made.
 

How do we protect your information ?

  • We dont hold any information on our servers here at Jet Flight Simulator Perth. All Credit card information is controlled off site by our Client bank being Bendigo Bank
  • All booking name and email address infomation is also held offsite at Ezybook.net
 

Do we use cookies ?

  • We do not use cookies
 

Your Consent

  • By using our site, you consent to our terms and conditions and our privacy policy
 

Changes to our Privacy policy

  • If we decide to change our privacy policy, we will post those changes on this page
  • This policy was last modified on 18th December 2013

DISCLAIMER: We would like to inform our customers that while the Jet Flight Simulator closely resembles a Boeing 737 aircraft, it is not and should not be referred to as one. The Boeing Aircraft company of Seattle owns the trade marks of "Boeing" and "737". This Simulator is not endorsed by Boeing